Daily workflow
Know when someone reaches out.
New patient requests reach your front desk by email or SMS, so someone can call back while the patient is still deciding.
Stay on top of every lead.
Lead Management organizes your practice’s new patient requests in DomePortal™, so your team can review the details, record follow-up, and see who is still waiting for a reply.
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Lead sources
Bring your practice’s requests together.
Requests from your connected website forms and completed DomeChat™ conversations arrive with what each patient shared. Staff can also add calls and referrals or import requests, so everything is reviewed in one list.
See what each new patient is asking for.
Review each request’s submitted answers, giving your team the context to reply, offer the right visit, and confirm a time.
Your team reviews each request, confirms visits by phone or email, and decides what happens next.
Explore DomeChat™See where every lead stands.
Record each reply and its contact status in DomePortal™, so the next person to pick up a patient’s call knows the history and the next step.
Setup
Lead management built around your practice.
We connect your request sources, give the right staff access, and confirm who gets email alerts, so whoever calls new patients back has the details at hand.
Connected intake
We connect the request paths in your plan, such as website forms, so each new patient’s details arrive in Lead Manager ready to review.
Team access
We give access to your office manager and the staff who handle requests, so everyone works from the same details.
Email alerts
We confirm who receives new request emails, such as a shared office inbox. Every request is also kept in Lead Manager.
Website and lead management plans
Keep new patient requests organized for your team in your practice’s DomePortal™.
FAQs
Questions about Lead Manager.
Request sources, email alerts, and team access to Lead Manager.
Supported website forms and completed DomeChat™ request submissions save the submitted information to Lead Manager. Your team can also add requests manually, such as a call the front desk took, or import a CSV.
A patient who finds you through an ad can use your connected website forms like anyone else. Native advertising-platform lead forms and other third-party connections are not included automatically; we confirm any additional capture requirements during scoping. DentistDome™’s Paid Ads management service remains planned.
The recipients you set up, such as your office manager or a shared front desk inbox, get an email with the submitted request details and a link to Lead Manager. When the visitor provides a valid email address, you can reply directly from your email inbox.
We confirm recipients during setup. Portal access and email notifications are separate settings: adding a team member, such as a new front desk hire, does not automatically subscribe them to alerts.
Yes. Your practice gets its own DomePortal™. Staff with access see the same request records in Lead Manager, so whoever picks up a callback can add notes, update contact status, and archive or restore records. Owners and admins manage team access.
After calling or emailing a patient back, your team updates the record. Lead Manager does not automatically detect those external conversations.
With DomeBook™ included and configured, each appointment request, the patient’s details, and their booking answers appear in the DomeBook™ section of your DomePortal™. They do not sync with your practice management software.
Lead Manager holds the messages and requests your team follows up on. DomeBook™ holds appointment requests. They share your workspace, but bookings are not automatically merged into the lead inbox.
Explore DomeBook™No. DentistDome™ is designed around your online presence and the way new patients reach you. It is not a replacement for your practice management software, patient records, reminder and recall tools, or billing and insurance systems.
You can keep those tools. Any proposed connection to them must be checked for supported functionality and agreed scope; no specific integration is assumed.
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