Available on your website at any hour.
A patient with a question at 9 pm can ask it and start a request, even when your office is closed.
DomeChat™ gives your website an AI assistant that answers questions about your practice at any hour. It asks a few tailored questions, never about health, and collects contact details so your team can reply and confirm a visit.
See what’s possible with a free homepage design before you commit.
Lead context
DomeChat™ organizes each lead’s answers and contact details so your team can decide what comes next.
Features
DomeChat™ answers questions about your practice and gathers the details your team needs to respond, never health details.
A patient with a question at 9 pm can ask it and start a request, even when your office is closed.
DomeChat answers patients’ questions using your website content and information your practice approves.
DomeChat asks questions shaped around the care you offer and each visitor’s needs, never their health. Your team gets the details to reply and confirm a visit.
DomeChat™ and DomeBook™ work together, so a parent can ask about a first visit and request a time without leaving the conversation.
Setup
Our team handles the design and setup, then reviews the experience with you before DomeChat™ goes live.
We style DomeChat™ to match your website’s colors, typography, and design, so it feels like a natural part of your practice’s site.
We configure questions and next steps around the care you offer and how your front desk works, so patients share what your team needs to reply, and nothing about their health.
When your hours, services, or common patient questions change, we update the chat’s answers within your plan.
Our team builds and manages your website with DomeChat™ tailored to how your practice welcomes new patients.
FAQs
Learn how DomeChat™ works and how it fits the way your front desk welcomes new patients.
DomeChat™ is a virtual assistant, not a live receptionist, and it works alongside your front desk rather than in place of it. Its guided questions and AI-supported answers depend on your configured experience and on practice details you have approved, such as hours and services.
When a patient needs a personal reply, it comes from your staff. An automated answer is not advice from your dentist, and visitors are asked to keep health details and insurance ID numbers out of the chat.
Yes. Together we decide the questions, supported request paths, and next steps, such as asking whether someone is a new or existing patient. DomeChat™ gathers those answers, never health details, so your team reviews each request with more context.
It does not ask about symptoms, conditions, or medications, give dental advice, or confirm appointments. Your team handles clinical questions, scheduling decisions, and follow-up.
Supported website-form and completed DomeChat™ request submissions are saved in Lead Manager in your DomePortal™, with email notifications to your configured recipients. DomeBook™ keeps appointment requests, patient details, and booking answers in its own calendar section.
These tools share your portal, not a single merged inbox. Your team follows up using its own email or phone and can update request notes and contact status in the portal. Setup and access follow your agreed plan.
Explore Lead ManagementYes. When DomeChat™ and DomeBook™ are included and configured for your practice, someone asking about a checkup can pick an open time in the chat and send the request on the same page. Contact details already provided can carry through.
Patients can also use the full calendar or leave a message. Your practice controls the visit types, availability, and the details requested before a visit, and confirms each one.
Explore DomeBook™We’ll create a free homepage design for your practice. Then we’ll walk you through it and recommend a plan built around your goals before you commit.
Limited availability
Up to 5 new practices each month.
Your practice gets the time and attention it deserves.